BridgeView Life Sciences

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Looking to take the next step in your career? Explore our current openings below. We’re always on the lookout for talented, driven individuals who are passionate about making a difference.

Offshore Life Sciences Account Manager (FTE)

The Offshore Life Sciences Account Manager serves as the primary liaison between global life sciences clients and offshore delivery teams. This role is responsible for client relationship management, service delivery oversight, account growth support, resource coordination, and operational governance across consulting, managed services, application support, data and analytics, CRM, and digital transformation engagements.

What You’ll Do
Client Relationship Management
  • Serve as the day-to-day account lead for assigned pharmaceutical, biotechnology, and medical device clients.
  • Build trusted relationships with client business and IT stakeholders.
  • Participate in governance meetings, operational reviews, and quarterly business reviews (QBRs).
  • Understand client priorities, challenges, and strategic initiatives.
  • Drive client satisfaction and proactively address issues and risks.
Offshore Delivery Coordination
  • Coordinate offshore delivery teams supporting client engagements.
  • Ensure adherence to project timelines, quality standards, SLAs, and KPIs.
  • Monitor service delivery performance and escalate issues as required.
  • Facilitate communication between onshore client teams and offshore resources.
  • Support resource planning, capacity management, and workload balancing.
Account Growth Support
  • Identify opportunities for additional services and account expansion.
  • Support proposal development, effort estimates, and Statements of Work (SOWs).
  • Collaborate with Account Directors and Client Partners to support revenue growth objectives.
  • Assist with contract renewals and managed services extensions.
Project & Program Governance
  • Track account financials, resource utilization, project status, and delivery metrics.
  • Maintain RAID logs (Risks, Assumptions, Issues, Dependencies).
  • Prepare executive dashboards and account reports.
  • Ensure appropriate project governance and documentation standards are maintained.
Stakeholder Managemento
  • Collaborate with Commercial Operations, Medical Affairs, Regulatory, Quality, Clinical, and IT stakeholders.
  • Coordinate across business analysts, developers, architects, project managers, and support teams.
  • Drive communication between global teams and ensure alignment on priorities.
Continuous Improvement
  • Identify opportunities to improve operational efficiency and service quality.
  • Support implementation of automation, AI, and process optimization initiatives.
  • Promote best practices in service delivery and project execution.
  • Maintain knowledge repositories and process documentation.
Preferred Industry Experience
  • Experience supporting one or more of the following areas:
    • Commercial Operations
    • Veeva CRM
    • Salesforce Life Sciences Cloud
    • Medical Affairs
    • Patient Services
    • Regulatory Affairs
    • Quality & Compliance
    • Clinical Operations
    • Market Access
    • Data & Analytics
    • Customer Engagement Platforms
Required Qualifications
Education
  • Bachelor’s degree in Life Sciences, Pharmacy, Business, Information Technology, Engineering, or related discipline.
  • MBA preferred.
Experience
  • 8+ years of experience in life sciences consulting, client services, account management, or delivery management.
  • 3+ years of experience managing offshore delivery teams.
  • Experience supporting pharmaceutical, biotechnology, or medical device clients.
  • Demonstrated experience managing multiple concurrent client engagements.

Work Model

Offshore (India-based)

Experience

8+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Life Sciences Business Applications Practice Lead

The Life Sciences Business Applications Practice Lead is responsible for leading and growing a consulting and delivery practice focused on business applications supporting pharmaceutical, biotechnology, medical device, and healthcare organizations. This leader will establish practice strategy, develop service offerings, drive business development, oversee program delivery, and build high-performing teams across commercial, medical, clinical, regulatory, quality, patient services, and enterprise operations.
The ideal candidate combines deep life sciences industry expertise with a strong understanding of business applications, digital transformation, data, CRM, patient engagement, and cloud platforms. This individual will serve as a trusted advisor to executive stakeholders while ensuring successful client outcomes and practice growth.

What You’ll Do
Practice Leadership & Strategy
  • Define and execute the strategic vision for the Life Sciences Business Applications Practice.
  • Build and expand service offerings aligned to industry needs and emerging technologies.
  • Establish best practices, methodologies, accelerators, templates, and delivery frameworks.
  • Develop annual business plans, growth strategies, and practice objectives.
  • Monitor industry trends, competitive landscape, and technology innovations.
  • Partner with executive leadership to drive practice profitability and market expansion.
Business Development & Client Engagement
  • Serve as a senior advisor and thought leader for life sciences clients.
  • Support sales teams in identifying, qualifying, and closing new business opportunities.
  • Lead discovery workshops, solutioning sessions, and executive presentations.
  • Develop Statements of Work (SOWs), proposals, staffing plans, and project estimates.
  • Build and maintain executive-level relationships across client organizations.
  • Identify opportunities for cross-selling and expanding existing engagements.
Revenue Responsibilities
  • Drive annual practice revenue growth targets.
  • Manage sales pipeline and forecast accuracy.
  • Support strategic account planning and account expansion initiatives.
  • Contribute to go-to-market strategies and demand generation programs.
Delivery Leadership
  • Oversee successful delivery of business application programs and managed services engagements.
  • Ensure projects are delivered on time, within scope, budget, and quality expectations.
  • Establish governance models and delivery oversight processes.
  • Manage program risks, issue resolution, and stakeholder communications.
  • Promote continuous improvement and delivery excellence.
Typical Engagement Areas
  • Commercial Operations
  • CRM Implementations
  • Customer Engagement Platforms
  • Medical Affairs Systems
  • Patient Services Solutions
  • Quality and Compliance Platforms
  • Regulatory Information Management
  • Data and Analytics Solutions
  • Field Force Effectiveness
  • Master Data Management
  • Digital Transformation Programs
Practice Development
  • Build and manage a team of consultants, architects, business analysts, project managers, and solution specialists.
  • Develop resource planning and workforce strategies.
  • Create career development frameworks and mentorship programs.
  • Support recruiting, interviewing, onboarding, and talent retention initiatives.
  • Establish training programs and certification requirements.
Industry & Technology Leadership

Provide expertise across key life sciences platforms including:

Customer Relationship Management (CRM)
  • Salesforce Health Cloud
  • Salesforce Life Sciences Cloud
  • Veeva CRM
  • Veeva Align
Clinical & Regulatory
  • Veeva Vault Clinical
  • Veeva Vault RIM
  • Medidata
  • Clinical Trial Management Systems (CTMS)
Patient Services
  • Hub Services Platforms
  • Patient Engagement Platforms
  • Case Management Solutions
  • Specialty Pharmacy Integrations
Quality & Compliance
  • Veeva Vault Quality
  • ComplianceWire
  • Learning Management Systems
  • Document Management Systems
Data & Analytics
  • Snowflake
  • Power BI
  • Tableau
  • Databricks
  • Microsoft Fabric
  • Master Data Management Platforms
Leadership Responsibilities
  • Lead and mentor practice leadership team members.
  • Foster a culture of innovation, accountability, and client success.
  • Establish key performance indicators and operational metrics.
  • Conduct performance reviews and succession planning.
  • Champion diversity, collaboration, and employee engagement initiatives.
Preferred Qualifications
Education
  • Bachelor’s degree in Life Sciences, Business, Information Technology, Healthcare Administration, or related field.
  • Master’s degree preferred (MBA, MS, MPH, PharmD, or equivalent).
Experience
  • 12+ years of experience within life sciences consulting, technology services, or pharmaceutical/biotech organizations.
  • 7+ years leading business applications, digital transformation, or enterprise technology initiatives.
  • 5+ years managing consulting teams and client engagements.
  • Demonstrated success building and scaling consulting practices.
Industry Experience
  • Strong knowledge of one or more areas:
    • Commercial Operations
    • Medical Affairs
    • Clinical Operations
    • Patient Services
    • Regulatory Affairs
    • Quality & Compliance
    • Pharmacovigilance
    • Supply Chain & Manufacturing

Work Model

Onshore (US-based)

Experience

12+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Onshore Account Manager / Client Partner

The Life Sciences Account Manager is responsible for managing and growing strategic relationships with pharmaceutical, biotechnology, medical device, and healthcare clients. This role serves as the primary point of contact for assigned accounts, ensuring exceptional client satisfaction, successful service delivery, account retention, and expansion of consulting, managed services, technology, and digital transformation engagements.

What You’ll Do
Account Management & Client Relationship Development
  • Serve as the primary relationship manager for assigned life sciences clients.
  • Build and maintain trusted advisor relationships with business and IT stakeholders.
  • Conduct regular client meetings, governance reviews, and Quarterly Business Reviews (QBRs).
  • Understand client priorities, challenges, and strategic objectives.
  • Ensure high levels of client satisfaction and account retention.
Account Growth & Revenue Expansion
  • Identify opportunities to expand services within existing accounts.
  • Develop account growth strategies and account plans.
  • Collaborate with practice leaders and sales teams to develop proposals and Statements of Work (SOWs).
  • Drive managed services renewals, contract extensions, and upsell opportunities.
  • Achieve revenue growth and profitability targets.
Service Delivery Oversight
  • Partner with delivery teams to ensure successful project execution.
  • Monitor customer satisfaction, project health, and service performance.
  • Escalate and resolve delivery issues as required.
  • Ensure commitments, timelines, and service-level expectations are met.
  • Coordinate resources and subject matter experts to support client initiatives.
Strategic Consulting Support
  • Identify opportunities for digital transformation, automation, AI, analytics, CRM, and business process improvements.
  • Facilitate discussions around future-state operating models and technology roadmaps.
  • Position the company’s capabilities across commercial, clinical, quality, regulatory, and patient service functions.
Executive Communication
  • Present business reviews, service metrics, project updates, and strategic recommendations to client leadership.
  • Develop executive-level presentations and account management reports.
  • Communicate risks, opportunities, and engagement status to internal leadership.
Financial & Commercial Management
  • Manage account forecasting, pipeline, and revenue tracking.
  • Support contract negotiations, renewals, and commercial discussions.
  • Work with finance and delivery teams to monitor margins and profitability.
  • Maintain accurate CRM and pipeline reporting.
Required Qualifications
Education
  • Bachelor’s degree in Business, Life Sciences, Healthcare, Information Technology, or related field.
  • MBA or advanced degree preferred.
Experience
  • 5-10 years of experience in life sciences consulting, account management, client services, or business development.
  • Experience working with pharmaceutical, biotechnology, medical device, or healthcare organizations.
  • Proven ability to manage and grow strategic client relationships.
  • Experience supporting technology, managed services, or consulting engagements.
Preferred Industry Experience
  • Knowledge of one or more of the following:
    • Commercial Operations
    • Sales Force Effectiveness
    • Medical Affairs
    • Patient Services
    • Regulatory Affairs
    • Quality & Compliance
    • Clinical Operations
    • Data & Analytics
    • Market Access
    • Commercial Excellence
Preferred Technology Experience
  • Experience with several of the following:
    • Veeva CRM
    • Veeva Vault
    • Salesforce Health Cloud
    • Salesforce Life Sciences Cloud
    • ComplianceWire
    • ServiceNow
    • Snowflake
    • Power BI
    • Azure
    • AWS
    • Commercial Data Platforms
    • MDM Solutions
Key Competencies
  • Client Relationship Management
  • Account Growth & Expansion
  • Executive Presence
  • Consultative Selling
  • Strategic Planning
  • Business Development
  • Stakeholder Management
  • Negotiation Skills
  • Financial Acumen
  • Presentation Skills
  • Cross-Functional Collaboration
  • Life Sciences Industry Expertise
Key Performance Indicators (KPIs)
  • Account Revenue Growth
  • Client Satisfaction Scores
  • Contract Renewals
  • Managed Services Retention
  • Upsell and Cross-Sell Revenue
  • New Opportunity Pipeline Creation
  • Gross Margin Performance
  • Delivery Governance Metrics
  • Executive Relationship Development

Work Model

Onshore (US-based)

Experience

5+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Veeva Vault Configurator – R&D

We are seeking an experienced Veeva Vault Configurator with strong Life Sciences R&D domain knowledge to support the design, configuration, and enhancement of Veeva Vault applications across the R&D landscape (Clinical, Quality, Regulatory, Safety, or RIM). This role will work closely with business stakeholders, functional leads, and technical teams to translate requirements into scalable Vault configurations that align with industry regulations and organizational objectives

What You’ll Do
Veeva Vault Configuration & Enhancements
  • Configure and maintain Veeva Vault R&D applications (e.g., Vault Clinical, Vault RIM, Vault Quality, Vault Safety, or related modules).
  • Develop and maintain objects, fields, lifecycles, workflows, roles, picklists, document types, and other Vault components.
  • Execute configuration deployments, manage change control, and maintain configuration documentation.
  • Support Vault upgrades, regression testing, and feature enablement of new Veeva releases.
Business Analysis & Requirement Gathering
  • Collaborate with SMEs across Clinical, Regulatory, Quality, and R&D functions to understand business processes and translate them into system requirements.
  • Develop functional specifications and configuration design documents.
  • Participate in workshops, UAT planning, test script preparation, and execution
Integration & Data
  • Partner with integration teams to validate interfaces between Vault and systems such as CTMS, eTMF, EDC, QMS, ERP, or RIM systems.
  • Support data migration activities, including mapping, cleansing, and validation.
Compliance & Best Practices
  • Ensure configurations comply with GxP, 21 CFR Part 11, Annex 11, and internal validation standards.
  • Support system validation deliverables (URS, FRS, DS, IQ/OQ/PQ documentation).
  • Maintain audit trails, support audits/inspections, and adhere to change control procedures.
Support & Continuous Improvement
  • Provide Level 2/3 application support and troubleshoot issues.
  • Identify opportunities for business process optimization and system enhancements.
  • Train end users and develop SOPs, job aids, and release notes.
Required Qualifications
  • Bachelor’s degree in Life Sciences, Computer Science, Information Systems, Engineering, or related field.
  • 2–7+ years experience working with Veeva Vault in a configuration/administration role.
  • Hands-on expertise in at least one Veeva R&D suite module:
    • Vault Clinical (eTMF, CTMS, SSU)
    • Vault RIM
    • Vault Quality (QMS/Docs)
    • Vault Safety
  • Strong understanding of Life Sciences R&D processes (Clinical trials, Regulatory Submissions, Quality Systems, or Safety Reporting).
  • Experience with validation in regulated environments (GxP, Part 11).
  • Ability to create configuration documentation and technical user stories.
  • Strong analytical, communication, and problem‑solving skills.
Preferred Qualifications
  • Veeva Vault certifications (e.g., Vault Platform, Clinical Suite, RIM).
  • Experience with Agile methodology, Jira, or similar tools.
  • Familiarity with integration technologies (API, middleware, ETL).
  • Experience supporting global Life Sciences operations (Biotech, Pharma, MedTech).

Work Model

Onshore (US-based)

Experience

7+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Marketing Operations Business Solution Architect

The Marketing Operations Business Solution Architect is responsible for designing, optimizing, and governing marketing technology solutions that support commercial, medical, and patient engagement strategies across pharmaceutical, biotechnology, and medical device organizations. This role bridges business stakeholders and technology teams, ensuring marketing operations processes, data, analytics, and digital engagement platforms align with business objectives, regulatory requirements, and industry best practices.
The ideal candidate brings deep experience in life sciences marketing operations, CRM, omnichannel engagement, marketing automation, customer data management, and commercial systems architecture. This individual will serve as a trusted advisor to marketing, commercial operations, IT, analytics, and agency partners while leading solution design and transformation initiatives

What You’ll Do
Business & Solution Architecture
  • Design and maintain end-to-end marketing operations architecture supporting HCP, patient, caregiver, and consumer engagement programs.
  • Translate business requirements into scalable and compliant technology solutions.
  • Develop future-state roadmaps for marketing technology, data integration, customer engagement, and analytics capabilities.
  • Lead solution architecture workshops with commercial, marketing, medical affairs, compliance, and IT stakeholders.
  • Define architecture standards, governance processes, and implementation best practices.
Marketing Operations & Commercial Excellence
  • Serve as the subject matter expert for marketing technology platforms including:
    • Salesforce Marketing Cloud
    • Adobe Experience Cloud
    • Veeva CRM
    • Veeva Vault ProoMats
    • Veeva Nitro
    • Salesforce Data Cloud
    • Customer Data Platforms (CDP)
    • Digital Asset Management (DAM) platforms
    • Marketing automation solutions
  • Develop integrated solutions that support omnichannel customer journeys.
  • Ensure platform capabilities align with evolving commercial and brand requirements.
Business Process Optimization
  • Assess and redesign marketing operations processes to improve efficiency, scalability, and campaign effectiveness.
  • Define standardized workflows supporting campaign planning, content approvals, segmentation, targeting, execution, and measurement.
  • Partner with brand teams to improve campaign execution and operational excellence.
  • Identify opportunities for automation and process simplification.
Data, Analytics & Customer Engagement
  • Design data flows and integrations between CRM, CDP, MDM, data warehouse, analytics, and marketing automation platforms.
  • Support customer engagement programs utilizing first-party and third-party data sources.
  • Enable advanced customer segmentation, audience management, and personalization strategies.
  • Work closely with analytics teams to support campaign measurement, attribution, and performance reporting.
Compliance & Governance
  • Ensure solutions comply with life sciences regulations and internal governance standards.
  • Support legal, regulatory, privacy, and medical review processes.
  • Partner with compliance teams to ensure promotional materials, digital content, and customer communications meet industry requirements.
  • Establish controls for data privacy, consent management, and customer preference management.
Stakeholder & Program Leadership
  • Collaborate with Commercial Operations, Sales Operations, Marketing, Medical Affairs, IT, Data & Analytics, and external vendors.
  • Lead requirements gathering, solution workshops, architecture reviews, and design approvals.
  • Support implementation partners during development, testing, deployment, and hypercare phases.
  • Mentor business analysts, marketing operations teams, and junior architects.
Required Qualifications
  • Bachelor’s degree in Business, Information Systems, Marketing, Life Sciences, or related field.
  • 8+ years of experience in Life Sciences commercial technology, marketing operations, or solution architecture.
  • 5+ years designing enterprise marketing technology solutions.
  • Strong understanding of pharmaceutical marketing workflows and commercial operations.
  • Experience with CRM, marketing automation, CDP, customer data, and digital engagement platforms.
  • Knowledge of omnichannel marketing and customer journey orchestration.
  • Experience leading large-scale business transformation initiatives.
  • Strong stakeholder management and executive communication skills.
Preferred Qualifications
  • Master’s degree in Business, Technology, Healthcare, or related discipline.
  • Salesforce certifications.
  • Veeva certifications.
  • Adobe Marketing Cloud certifications.
  • TOGAF, SAFe, or enterprise architecture certifications.
  • Experience supporting global pharmaceutical organizations.
  • Consulting experience serving life sciences clients.
Technical Skills
Marketing Platforms
  • Salesforce Marketing Cloud
  • Salesforce Data Cloud
  • Adobe Experience Platform
  • Adobe Campaign
  • Veeva CRM
  • Veeva Vault PromoMats
  • Veeva Engage
  • Oracle Eloqua
  • Marketo
Data & Analytics
  • Snowflake
  • Databricks
  • Azure Data Platform
  • Tableau
  • Power BI
  • Customer Data Platforms (CDP)
  • Master Data Management (MDM)
Integration Technologies
  • MuleSoft
  • Informatica
  • Boomi
  • REST APIs
  • ETL/ELT Solutions
Leadership Competencie
  • Strategic Thinking
  • Executive Presence
  • Cross-Functional Collaboration
  • Business Process Excellence
  • Solution Design Leadership
  • Client Relationship Management
  • Change Management
  • Innovation & Digital Transformation
Key Performance Indicators (KPIs)
  • Marketing campaign execution efficiency
  • Omnichannel engagement adoption
  • Platform utilization and optimization
  • Architecture compliance and governance adherence
  • Campaign cycle-time reduction
  • Customer data quality and accessibility
  • Stakeholder satisfaction
  • Marketing ROI and performance improvements
  • Successful delivery of transformation initiatives
Typical Life Sciences Environment

This role typically partners with Commercial Operations, Brand Marketing, Medical Affairs, Market Access, Patient Services, Regulatory Affairs, Data & Analytics, and IT organizations to enable compliant, data-driven omnichannel customer engagement across pharmaceutical, biotechnology, and medical device companies. The architect serves as a strategic leader driving the evolution of marketing technology ecosystems and commercial digital transformation initiatives.

Work Model

Onshore (US-based)

Experience

8+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Insights & Analytics Practice Lead

The Insights & Analytics Practice Lead is responsible for building, leading, and growing a Life Sciences Insights & Analytics practice that delivers strategic consulting, data-driven decision support, advanced analytics, and technology-enabled solutions for pharmaceutical, biotechnology, medical device, and healthcare organizations.
This leadership role combines practice management, client engagement, solution development, business development, and delivery oversight. The Practice Lead will define service offerings, develop go-to-market strategies, build high-performing analytics teams, and serve as a trusted advisor to client executives across Commercial, Medical Affairs, Market Access, Patient Services, and Corporate Functions.

What You’ll Do
Practice Leadership
  • Define and execute the vision, strategy, and growth plan for the Insights & Analytics practice.
  • Develop consulting offerings aligned to life sciences industry needs.
  • Build and manage a team of consultants, data scientists, analysts, architects, and engagement leaders.
  • Establish practice methodologies, delivery standards, accelerators, and best practices.
  • Maintain ownership of practice P&L, utilization, revenue growth, and client satisfaction metrics.
Client Advisory & Consulting
  • Serve as a strategic advisor to pharmaceutical and biotech executives.
  • Lead executive workshops focused on analytics strategy, digital transformation, and data-driven decision-making.
  • Translate business challenges into actionable analytics and technology solutions.
  • Develop executive-level recommendations supported by quantitative analysis and business insights.
Commercial Analytics
  • Lead engagements supporting:
    • Sales Force Effectiveness
    • Omnichannel Analytics
    • HCP Segmentation & Targeting
    • Customer Journey Analytics
    • Marketing Effectiveness
    • Market Access Analytics
    • Forecasting & Demand Planning
    • Incentive Compensation Analytics
    • Territory Optimization
    • Patient Services Analytics
  • Support launch excellence and brand performance measurement initiatives.
Advanced Analytics & AI
  • Guide development of:
    • Predictive Analytics
    • Machine Learning Models
    • AI-Driven Insights
    • Next Best Action Solutions
    • Marketing Mix Modeling
    • Real World Evidence Analytics
    • Customer Analytics
    • Generative AI Use Cases
  • Identify innovative ways to leverage AI and advanced analytics within life sciences organizations.
Data & Technology Strategy
  • Define enterprise analytics architectures and data modernization roadmaps.
  • Support implementation and optimization of:
    • Snowflake
    • Databricks
    • Azure Data Platform
    • AWS Analytics Solutions
    • Salesforce Data Cloud
    • Veeva Network
    • Veeva CRM
    • Power BI
    • Tableau
    • ThoughtSpot
    • Informatica MDM
  • Partner with Data Engineering and Enterprise Architecture teams to enable scalable analytics platforms.
Business Development
  • Develop and maintain executive relationships within client organizations.
  • Identify and qualify new consulting opportunities.
  • Lead proposal development, SOW creation, solution pricing, and client presentations.
  • Support account expansion initiatives across existing clients.
  • Contribute thought leadership through white papers, conference presentations, and industry publications
Required Qualifications
  • Bachelor’s degree in Business, Data Analytics, Computer Science, Statistics, Life Sciences, or related field.
  • 12+ years of experience in life sciences analytics, commercial operations, consulting, or data strategy.
  • 5+ years leading consulting practices, analytics organizations, or large delivery teams.
  • Deep understanding of pharmaceutical commercialization and commercial operations.
  • Experience managing executive client relationships.
  • Demonstrated success leading multi-million-dollar consulting engagements.
  • Proven ability to build and scale teams and service offerings.
Preferred Qualifications
  • Master’s degree in Business Analytics, Data Science, Public Health, Life Sciences, or MBA.
  • Experience with life sciences consulting firms such as IQVIA, Accenture, ZS, Cognizant, Deloitte, Capgemini, Slalom, or EVERSANA.
  • Experience supporting pharmaceutical commercial, medical affairs, market access, and patient support functions.
  • Knowledge of AI, machine learning, and advanced analytics platforms.
  • Strong public speaking and thought leadership experience.
Technical Skills
Analytics & Data Science
  • Python
  • R
  • SQL
  • SAS
  • Databricks
  • Snowflake
  • Machine Learning Frameworks
  • Generative AI Platforms
Visualization & Reporting
  • Power BI
  • Tableau
  • ThoughtSpot
  • Qlik
Life Sciences Platforms
  • Veeva CRM
  • Veeva Network
  • Salesforce Health Cloud
  • Salesforce Data Cloud
  • IQVIA Data Assets
  • Komodo Health
  • Symphony Health

Work Model

Onshore (US-based)

Experience

12+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Managed Services / Bus Apps Operations Lead – DWH

The Managed Services / Bus Apps Operations Lead is responsible for leading end-to-end delivery, strategy, and optimization of various Business Applications across Commercial, Quality, R&D, and Corporate domains within the life sciences industry. This role combines technical architecture expertise, client engagement leadership, and managed services delivery to support emerging biopharma and mid-sized pharmaceutical organizations.

What You’ll Do
1. Veeva Vault Strategy & Architecture
  • Lead the design, configuration, and optimization of Veeva Vault applications including:
    • PromoMats, MedComms, CRM
    • QualityDocs, QMS, Training
    • CTMS, eTMF, RIM
  • Define scalable architecture and implementation strategies to improve deployment timelines and operational efficiency
  • Drive innovation initiatives (e.g., accelerators, AI-enabled use cases) to enhance platform value
2. Corporate/Enabling Functions Domain Expertise
  • Provide expertise for core Corporate platforms to support Enabling business functions, such as:
    • Legal
    • Finance
    • Training
3. Client Engagement & Delivery Leadership
  • Manage a portfolio of life sciences clients across therapeutic areas such as oncology, neuroscience, and rare diseases
  • Serve as a trusted advisor to business stakeholders, translating regulatory and commercial requirements into technical solutions
  • Lead cross-functional delivery teams (onshore/offshore) and ensure high-quality project execution
4. Managed Services & Operations
  • Oversee managed services delivery including ticketing workflows, SLAs, and support models
  • Optimize internal processes using tools such as Jira to improve service efficiency and governance
  • Ensure ongoing system performance, user adoption, and continuous improvement
5. Business Development & SOW Management
  • Support implementation and optimization of:
    • Scope new opportunities
    • Estimate project budgets and timelines
    • Develop Statements of Work (SOWs)
  • Support client expansion and account growth initiatives
  • Collaborate with strategic partners (e.g., Veeva, Agiloft)
6. Compliance, Validation & GxP
  • Ensure all implementations adhere to GxP validation standards
  • Lead validation activities including:
    • Requirements documentation
    • Traceability matrices
    • UAT, PQ, and system testing
  • Maintain audit readiness and regulatory compliance
7. Team Leadership & Mentorship
  • Lead and mentor business analysts, consultants, and technical teams
  • Manage performance evaluations and career development
  • Foster a collaborative, high-performing delivery culture
Required Qualifications
  • Bachelor’s or Master’s degree in Biomedical Sciences, Life Sciences, or related field
  • 8+ years of experience in life sciences consulting, business analysis, or Veeva Vault implementation
  • Deep expertise across Veeva Vault ecosystem (Commercial, Quality, and R&D modules)
  • Strong understanding of GxP validation and regulatory compliance
  • Proven experience leading cross-functional and global delivery teams
Preferred Qualifications
  • Veeva Vault System Administrator Certification
  • Experience with Agile tools (e.g., Jira) and enterprise platforms (Coupa, Agiloft, Salesforce CRM, NetSuite)
  • Exposure to AI/GenAI use cases in life sciences or commercial operations
  • Strong background in client relationship management and business development
Key Skills
  • Veeva Vault Configuration & Architecture
  • Business Analysis & Requirements Gathering
  • GxP Validation & Compliance
  • Client Engagement & Stakeholder Management
  • Managed Services Delivery
  • Leadership & Team Development
Why This Role

This role is ideal for a results-driven leader passionate about advancing life sciences technology solutions, driving operational excellence, and delivering impactful outcomes for biopharma clients.

Work Model

Onshore (US-based)

Experience

8+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Life Sciences Business Applications (CRM) Project Manager (FTE)

The Life Sciences Business Applications (CRM) Project Manager is responsible for leading the planning, execution, delivery, and governance of CRM and commercial technology initiatives for pharmaceutical, biotechnology, medical device, and healthcare organizations. This role partners closely with Commercial Operations, Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT teams to successfully deliver CRM implementations, enhancements, integrations, and business transformation programs.
The ideal candidate possesses strong project management expertise, deep knowledge of life sciences commercial operations, and hands-on experience delivering CRM platforms such as Salesforce Life Sciences Cloud, Salesforce Health Cloud, Veeva CRM, Veeva Align, and related commercial technology solutions in regulated environments.

What You’ll Do
Project Leadership & Delivery
  • Manage end-to-end CRM and business applications projects from initiation through deployment and hypercare.
  • Develop project plans, schedules, budgets, resource plans, and governance frameworks.
  • Lead project teams consisting of business stakeholders, technical resources, vendors, consultants, and offshore delivery teams.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Identify and manage project risks, issues, dependencies, and mitigation plans.
  • Drive project status reporting and executive communications.
CRM & Commercial Systems Management
  • Lead implementations, upgrades, migrations, and optimization initiatives for CRM and commercial platforms. Support initiatives involving:
    • Veeva CRM
    • Salesforce Life Sciences Cloud
    • Salesforce Health Cloud
    • Veeva Align
    • Territory Management
    • Incentive Compensation
    • Customer Master Data
    • Omnichannel Engagement
    • Call Planning
    • Digital Marketing Integrations
  • Coordinate business application releases, testing, deployment, and change management activities.
Business & Stakeholder Engagement
  • Partner with Commercial Operations, Sales Leadership, Marketing, Medical Affairs, Market Access, and Patient Services teams.
  • Facilitate requirements gathering workshops and business process reviews.
  • Translate business objectives into actionable project deliverables.
  • Manage stakeholder expectations and ensure alignment across cross-functional teams.
  • Provide project governance updates to leadership and steering committees.
Vendor & Resource Management
  • Coordinate activities across internal teams and external implementation partners.
  • Manage vendor relationships, project deliverables, and contractual obligations.
  • Oversee resource planning and capacity management.
  • Ensure effective collaboration between onshore, offshore, and nearshore delivery teams.
Compliance & Quality Management
  • Ensure projects comply with GxP, FDA, HIPAA, GDPR, SOX, and company quality standards.
  • Coordinate validation documentation and Computer System Validation (CSV) activities as required.
  • Support audit readiness activities and quality reviews.
  • Ensure proper documentation and change control procedures are followed.
Data & Integration Oversight
  • Coordinate efforts involving customer master data, healthcare professional (HCP) data, and healthcare organization (HCO) data.
  • Collaborate with integration and data teams supporting:
    • Veeva Network
    • MDM platforms
    • ERP systems
    • Data warehouses
    • Marketing automation platforms
    • Analytics solutions
  • Ensure data migration and integration activities meet quality and business requirements.
Change Management & User Adoption
  • Lead organizational change management efforts for CRM programs.
  • Coordinate training, communication, and user adoption initiatives.
  • Support business readiness, user acceptance testing (UAT), and deployment planning.
  • Drive successful transition to support and managed services teams.
Required Qualifications
Education
  • Bachelor’s degree in Information Technology, Business, Life Sciences, Engineering, or related field.
  • Master’s degree preferred.
Experience
  • 8+ years of project management experience.
  • 5+ years managing CRM or business applications projects in life sciences organizations.
  • Experience delivering large-scale technology projects within pharmaceutical, biotechnology, or medical device companies.
  • Proven success managing cross-functional global project teams and multiple workstreams simultaneously.
Life Sciences Industry Experience
  • Strong understanding of:

    • Commercial Operations
    • Sales Force Effectiveness
    • Customer Engagement
    • Medical Affairs
    • Field Force Automation
    • Market Access
    • Patient Services
    • Regulatory and Compliance Requirements
Preferred Technology Experience
  • Hands-on experience with one or more of the following:

CRM Platforms
  • Veeva CRM
  • Salesforce Life Sciences Cloud
  • Salesforce Health Cloud
  • Salesforce Sales Cloud
  • Veeva Align
Data & Analytics
  • Snowflake
  • Power BI
  • Tableau
  • Informatica
  • MDM Platforms
Enterprise Applications
  • SAP
  • Oracle
  • ServiceNow
  • ComplianceWire
  • Veeva Vault
Cloud Platforms
  • Microsoft Azure
  • AWS
Required Skills
  • Project Management
  • CRM Program Delivery
  • Stakeholder Management
  • Risk Management
  • Budget Management
  • Vendor Management
  • Resource Planning
  • Agile Delivery
  • Waterfall Methodology
  • Executive Communication
  • Business Process Analysis
  • Cross-Functional Leadership
  • Requirements Management
  • Change Management
  • Team Leadership
Key Performance Indicators (KPIs)
  • On-time project delivery
  • Budget adherence
  • User adoption rates
  • Stakeholder satisfaction
  • Project quality metrics
  • Issue and risk resolution effectiveness
  • Business value realization
  • Compliance and audit outcomes
  • CRM platform adoption and utilization
  • Successful deployment and stabilization of releases

Work Model

Onshore (US-based)

Experience

8+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Senior Program Manager

BridgeView Life Sciences is seeking a Senior Program Manager to lead complex data, analytics, and technology transformation programs for life sciences clients. 

The role will serve as a senior delivery leader with responsibility for managing large-scale initiatives spanning data warehouse and data platform transformation, data integration, Master Data Management (MDM), business intelligence, analytics, and related technology programs. The successful candidate will work closely with client executives, business stakeholders, technology teams, and delivery partners to establish program strategy, manage execution, mitigate risk, and ensure successful business outcomes. 

What You’ll Do
  • Lead end-to-end delivery of complex data, analytics, and technology programs for pharmaceutical, biotechnology, and healthcare clients. 
  • Manage programs involving data warehouse and data platform implementations and migrations, systems integration, MDM, data governance, business intelligence, and analytics. 
  • Define program objectives, scope, delivery plans, governance structures, milestones, dependencies, and success measures. 
  • Establish and maintain program governance, including executive reporting, decision-making processes, risk and issue management, and stakeholder communications. 
  • Manage multiple workstreams and coordinate activities across business, functional, technical, data, and vendor teams. 
  • Partner with business and technology stakeholders to translate strategic objectives into actionable program plans and delivery priorities. 
  • Provide leadership throughout the program lifecycle, including planning, execution, implementation, organizational readiness, and transition to ongoing operations. 
  • Identify program risks, delivery challenges, and dependencies and develop appropriate mitigation and resolution strategies. 
  • Assess project and program health and provide recommendations to improve delivery quality, reduce risk, and maintain alignment with business objectives. 
  • Lead recovery and stabilization efforts for complex programs experiencing delivery, quality, schedule, or stakeholder challenges. 
  • Establish delivery processes, tools, measurements, and accountability structures to improve program performance and delivery assurance. 
  • Lead organizational change and business integration activities associated with new platforms, processes, operating models, and ways of working. 
  • Build and maintain strong relationships with client executives and key stakeholders, establishing trust and alignment throughout program delivery. 
  • Facilitate executive-level discussions and provide clear recommendations regarding program strategy, priorities, risks, and delivery decisions. 
  • Partner with client teams to drive adoption of new data capabilities, platforms, processes, and operating models. 
  • Support strategic planning and roadmap development for data, analytics, and technology transformation initiatives. 
  • Mentor and provide guidance to project managers, program resources, and cross-functional delivery teams. 
  • Ensure program teams, assignments, deliverables, and decisions remain aligned with overall program objectives and client expectations. 
What We’re Looking For
  • 15+ years of experience managing complex technology, data, analytics, or business transformation projects and programs. 
  • Significant experience working within pharmaceutical, biotechnology, healthcare, or life sciences organizations. 
  • Demonstrated experience leading large-scale data warehouse, data platform, analytics, MDM, data governance, and/or systems integration programs. 
  • Experience managing complex, multi-workstream initiatives involving business, technology, data, analytics, and external delivery partners. 
  • Strong understanding of data and analytics ecosystems and their role in supporting business operations and decision-making. 
  • Experience managing platform implementations, migrations, transformations, and related organizational change. 
  • Demonstrated expertise in program governance, planning, risk management, delivery assurance, executive reporting, and stakeholder management. 
  • Experience establishing or improving project and program delivery processes, tools, governance, and performance measures. 
  • Proven ability to identify and resolve delivery challenges and successfully lead complex or at-risk programs. 
  • Experience leading organizational change and driving adoption of new technology, processes, and ways of working. 
  • Strong understanding of life sciences business functions, with experience across areas such as Commercial, Sales Operations, Specialty Pharma, Clinical, and/or related functions. 
  • Ability to translate strategic business objectives into clear program plans, priorities, and measurable outcomes. 
  • Strong client-facing consulting skills, including executive communication, relationship management, facilitation, and stakeholder alignment. 
  • Ability to work effectively across business, functional, technical, data, and project management teams. 
  • Demonstrated ability to lead through influence and establish accountability across complex cross-functional organizations. 
  • Strong verbal and written communication skills. 
Preferred Experience
  • Experience leading enterprise data warehouse or data platform transformation programs. 
  • Experience with Master Data Management and enterprise data governance initiatives. 
  • Experience leading business intelligence and analytics implementations. 
  • Experience supporting Commercial and Sales Operations organizations within pharmaceutical or biotechnology companies. 
  • Experience developing data and analytics strategies, roadmaps, governance models, and operating processes. 
  • Experience with business integration activities associated with organizational, platform, or operating model transformation. 
  • Consulting experience managing complex client engagements within the life sciences industry. 
  • Experience establishing delivery assurance practices or program recovery frameworks. 

Work Model

Onshore (US-based):

  • Direct engagement with business, analytics, and technology stakeholders.
  • Ownership of enterprise data architecture and platform strategy initiatives.
  • Leadership of architecture design sessions and data modernization programs.
  • Greater involvement in stakeholder management and strategic decision-making.
Experience

15+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Life Sciences CRM Solutions Architect

BridgeView Life Sciences is seeking a Life Sciences CRM Solutions Architect to lead the architecture, solution design, implementation, and ongoing evolution of CRM solutions for life sciences clients.

The role will serve as a senior technical and functional leader with primary responsibility for Veeva Vault CRM, while also providing architectural leadership across Salesforce Life Sciences Cloud, Salesforce Marketing Cloud, and legacy Veeva CRM environments. The successful candidate will work closely with clients, business stakeholders, project teams, and technology partners to translate business needs into scalable, compliant, and integrated CRM solutions.

What You’ll Do
  • Lead end-to-end solution architecture for CRM implementations, enhancements, migrations, and rollouts.
  • Serve as the primary CRM solution architect and subject matter expert for Vault CRM, including platform capabilities, configuration, data, security, workflows, and integrations.
  • Define and maintain CRM architecture across Vault CRM, Salesforce Life Sciences Cloud, Salesforce Marketing Cloud, and legacy Veeva CRM environments as appropriate to client needs.
  • Lead CRM-side architecture for integrations and interfaces between CRM platforms and other enterprise systems, including data platforms, MDM, analytics, commercial applications, and external services.
  • Define life sciences CRM business processes, solution designs, integration flows, configuration approaches, and supporting technical architecture.
  • Conduct Business Requirements and Solution Design workshops with business and technology stakeholders.
  • Translate business requirements into clear functional and non-functional requirements, solution designs, user stories, process flows, and technical specifications.
  • Assess existing CRM environments and recommend modernization, optimization, migration, and integration strategies.
  • Design practical solutions that balance business requirements, platform capabilities, scalability, maintainability, data integrity, security, and regulatory considerations.
  • Develop or oversee proof-of-concept solutions and prototypes using applicable CRM configuration tools, APIs, integration technologies, and platform capabilities.
  • Provide architectural leadership throughout implementation, including design reviews, configuration oversight, integration decisions, testing strategy, deployment planning, and production readiness.
  • Partner with business and technical teams to ensure CRM solutions support key life sciences commercial processes, including field engagement, account and territory management, customer data, call activity, content and engagement, and omnichannel initiatives.
  • Provide solution consulting and architectural support for CRM managed services, enhancements, and ongoing support.
  • Work closely with Salesforce and Veeva specialists to ensure appropriate platform decisions and a cohesive overall CRM architecture.
  • Provide technical leadership for legacy Veeva CRM environments, including enhancements, integrations, support, and transition or modernization planning where applicable.
  • Mentor and provide guidance to CRM configuration, development, integration, and technical resources.
  • Lead or direct the work of CRM resources and ensure assignments, deliverables, and technical decisions remain aligned with the overall solution architecture.
  • Participate in client presentations and executive-level discussions, providing clear recommendations regarding CRM strategy, architecture, platform capabilities, and emerging technologies.
  • Stay current with the evolving capabilities of Veeva Vault CRM and Salesforce Life Sciences Cloud, as well as broader life sciences CRM and commercial technology trends.
What We’re Looking For
  • 7+ years of experience designing, implementing, architecting, or supporting CRM solutions, preferably within the life sciences industry.
  • 5+ years of experience with Veeva CRM and/or Veeva Vault CRM, with strong hands-on knowledge of CRM architecture and implementation.
  • Demonstrated expertise with Veeva Vault CRM and the ability to lead solution architecture for complex implementations and enhancements.
  • Experience with Salesforce Life Sciences Cloud and/or Salesforce Health Cloud is highly desirable.
  • Experience with Salesforce Marketing Cloud and its role within an omnichannel CRM ecosystem is highly desirable.
  • Experience supporting or modernizing legacy Veeva CRM environments.
  • Strong understanding of CRM integrations, APIs, data flows, and enterprise integration patterns.
  • Experience working with CRM-related MDM, data warehouse/data lake, analytics, and commercial technology ecosystems is a plus.
  • Experience conducting business requirements, process design, and solution architecture workshops with client stakeholders.
  • Ability to translate complex business requirements into practical, scalable technical and functional solutions.
  • Strong understanding of life sciences commercial processes and the unique requirements of pharmaceutical and biotechnology organizations.
  • Experience leading or mentoring CRM configuration, development, and integration resources.
  • Strong client-facing consulting skills, including presentations, solution recommendations, executive communication, and stakeholder management.
  • Ability to work effectively across business, functional, technical, and project management teams.
  • Strong verbal and written communication skills.
Preferred Certifications
  • Veeva Vault CRM certification or equivalent Veeva CRM certification.
  • Salesforce certification(s), such as Salesforce Certified Administrator, Platform App Builder, Platform Developer, or relevant Life Sciences/Marketing Cloud certifications, is a plus.
  • Additional integration, architecture, or cloud certifications are a plus.

Work Model

Onshore (US-based):

  • Direct engagement with business, analytics, and technology stakeholders.
  • Ownership of enterprise data architecture and platform strategy initiatives.
  • Leadership of architecture design sessions and data modernization programs.
  • Greater involvement in stakeholder management and strategic decision-making.
Experience

7+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Snowflake Solution Architect (Life Sciences Data Platforms)

Build scalable, cloud-native data platforms that power analytics, AI and business insights across
the life sciences ecosystem.

At BridgeView Life Sciences, we help pharmaceutical, biotech and MedTech organizations
transform complex data into trusted, analytics-ready assets that support commercial, clinical
and enterprise decision-making.

We are looking for a Snowflake Solution Architect who can design and deliver modern data platforms that integrate diverse data sources, enable advanced
analytics and support AI/ML initiatives within regulated life sciences environments.

In this role, you will work closely with business stakeholders, data engineers and analytics
teams to architect scalable Snowflake-based solutions that drive data accessibility, governance
and innovation across the organization.

What You’ll Do
  • Architect and implement scalable data warehouse solutions using Snowflake.
  • Design end-to-end data architectures, including data ingestion, transformation, storage, and consumption layers.
  • Develop and optimize data models to support reporting, analytics, and business intelligence use cases.
  • Lead integration of commercial, clinical, enterprise, and third-party data sources.
  • Design and implement ETL/ELT pipelines using technologies such as DBT, Azure Data Factory, and Databricks.
  • Establish data governance, security, and data quality frameworks aligned with business and regulatory requirements.
  • Optimize Snowflake performance, scalability, and cost management strategies.
  • Partner with stakeholders to define data strategy, architecture roadmaps, and platform modernization initiatives.
  • Support downstream analytics, reporting, business intelligence, and AI/ML use cases.
  • Provide technical leadership and mentorship to data engineering teams.
  • Drive continuous improvement initiatives focused on platform performance, reliability, and data accessibility.
What We’re Looking For
  • 10+ years of experience in data architecture, data warehousing, or data engineering.
  • 3+ years of hands-on experience with Snowflake in a solution architecture role.
  • Experience working with commercial, clinical, enterprise, or real-world data within life sciences, biotechnology, or healthcare organizations.
  • Strong expertise in SQL and data modeling methodologies, including dimensional modeling and Data Vault concepts.
  • Experience designing and implementing cloud-based data platforms, preferably within Azure environments.
  • Hands-on experience with modern data technologies such as DBT, Databricks, MuleSoft, or related platforms.
  • Experience integrating complex datasets, including transactional, third-party, and semi-structured data.
  • Strong understanding of data governance, security, and data quality best practices.
  • Excellent communication skills with the ability to bridge business and technical teams.
Preferred Skills
  • Familiarity with HCP/HCO, claims, prescription, or clinical trial datasets.
  • Experience with master data management and customer data integration initiatives.
  • Knowledge of regulatory requirements, including GxP and HIPAA considerations.
  • Snowflake certifications such as SnowPro Core or SnowPro Advanced.
  • Experience supporting advanced analytics, AI/ML, and data science initiatives.

Work Model

Onshore (US-based):

  • Direct engagement with business, analytics, and technology stakeholders.
  • Ownership of enterprise data architecture and platform strategy initiatives.
  • Leadership of architecture design sessions and data modernization programs.
  • Greater involvement in stakeholder management and strategic decision-making.


Nearshore (LATAM/Canada):

  • Support architecture delivery, platform implementation, and optimization initiatives.
  • Collaborate with US-based business and technology teams during aligned time-zone working hours.
  • Participate in enterprise data transformation and analytics programs.
  • Take increasing ownership of architecture design and stakeholder engagement activities.
Experience

10+ Years

Join Us

Join a team helping life sciences organizations modernize data ecosystems, improve data accessibility and accelerate analytics and AI-driven innovation through scalable Snowflake- based platforms.

Apply now and help shape the future of data and analytics in life sciences.

Life Sciences CRM Business Analyst

Bridge commercial strategy and CRM innovation across the life sciences ecosystem.

At BridgeView Life Sciences, we help pharmaceutical, biotech, and MedTech organizations
create more connected, intelligent, and compliant commercial operations. We are looking for a
Life Sciences CRM Business Analyst who can translate business needs into impactful CRM
solutions that improve customer engagement, streamline workflows, and enhance field
effectiveness.

In this role, you will work closely with Sales, Marketing, Medical, and IT teams to support the
implementation, optimization, and ongoing management of CRM platforms, including Salesforce
Health Cloud and Veeva CRM.

What You’ll Do
  • Gather, analyze, and document business requirements for CRM enhancements and initiatives
  • Translate business needs into functional specifications, user stories, and process flows
  • Configure and support CRM platforms, including Veeva CRM and Salesforce Clouds
  • Partner with Sales Ops, Marketing, MLR, and IT teams to improve customer engagement workflows
  • Support field teams with CRM usability improvements, reporting, and operational enhancements
  • Manage backlogs, prioritize enhancements, and coordinate with development teams
  • Conduct UAT and validate that solutions align with business requirements
  • Develop dashboards and reports for commercial insights and performance tracking
  • Ensure data quality, compliance, and alignment with life sciences regulations
  • Support integrations with platforms such as Reltio, Snowflake, Databricks, and marketing automation tools
  • Drive continuous improvement initiatives focused on CRM adoption and user experience
What We’re Looking For
  • 3–8 years of experience in CRM Business Analysis or commercial operations within life sciences
  • Experience working in pharma, biotech, or MedTech environments
  • Hands-on experience with Salesforce and/or Veeva CRM
  • Strong understanding of sales force execution, HCP engagement, and territory management
  • Experience with requirements gathering, stakeholder management, and UAT
  • Strong communication, analytical, and problem-solving skills
Preferred Skills
  • Experience with Salesforce configurations, including reports, workflows, dashboards, and objects
  • Familiarity with the Veeva ecosystem, including Vault, Align, Nitro, or PromoMats
  • Understanding of MDM and data governance platforms such as Reltio
  • Exposure to Power BI or Tableau for analytics and reporting
  • Experience working in Agile/Scrum environments
  • Understanding of omnichannel engagement and digital marketing integrations
Location
Work Model

Onshore (US-based):

  • Direct engagement with brand, medical, and legal teams
  • Participation in live PRC discussions and decision-making forums
  • Greater ownership of stakeholder management and escalation handling


Nearshore (LATAM/Canada):

  • Operational execution of review coordination, tracking, and documentation
  • Time-zone aligned support for US teams
  • Increasing exposure to stakeholder interaction, depending on seniority
Experience
3–8 Years
Join Us

Be part of a team helping life sciences organizations modernize customer engagement and
commercial operations through smarter CRM strategies and technology solutions.

Apply now and help shape the future of connected commercial experiences.

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